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Contact Us

Let’s have a real conversation.

Whether you’re a TPA, cost containment firm, self-insured employer, or a patient — we respond to every inquiry within one business day. Tell us what you need and we’ll take it from there.

Who are you
Select the option that best describes you.
Each inquiry type gets routed to the right person on our team. Select the option that fits and we’ll tailor our response to what matters to you.

TPA, PBM or Cost Containment Firm

Looking to offer a specialty drug cost containment solution to your employer clients.

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Self-Insured Employer

Looking to reduce your organization’s specialty drug and GLP-1 spend directly.

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Patient or Caregiver

Have a prescription and want to know how to order through ColdRxMeds.

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Partner inquiry
Tell us about your program and we’ll respond within one business day with the information most relevant to your situation — not a generic brochure.

We respond to all partner inquiries within one business day. No sales pressure — just a direct conversation.

Message received.

We’ll be in touch within one business day. If your inquiry is urgent, email us directly at info@coldrxmeds.com.

What to expect
A conversation, not a pitch.
We don’t send generic brochures or add you to a drip campaign. When you reach out as a TPA, PBM, or cost containment firm, you get a direct response from our team within one business day — focused on what’s relevant to your specific program.
Custom savings analysis Send us your top medications and member counts. We return a custom savings projection within 48 hours.
Compliance documentation Full pharmacy credentials, dispensing record formats, and a legal review package available at no charge.
Program design support We walk through how a ColdRxMeds specialty carve-out fits alongside your existing PBM and plan structure.
Email us directly info@coldrxmeds.com

Our commitment: Every partner inquiry receives a substantive, personalized response — not a template. We respond within one business day without exception.

Employer inquiry
Tell us about your benefits program and we’ll put together a custom savings analysis showing exactly what your specialty drug spend could look like with ColdRxMeds.

We respond within one business day with a custom savings projection. No obligation required.

Message received.

We’ll be in touch within one business day with a custom savings analysis for your program.

What happens next
Real numbers in 48 hours.
Send us your top specialty medications and approximate member counts — we return a custom savings projection within 48 hours. No commitment, no pitch deck, just the math your CFO needs to make an informed decision.
30–70% savings on specialty medications Same brand-name medications from the same manufacturers — sourced through licensed Canadian pharmacies.
Zero fee if no savings Performance-based pricing. You only pay us a share of the savings we actually deliver.
Board-presentable documentation Compliance documentation, pharmacy credentials, and dispensing records on every order.
Email us directly info@coldrxmeds.com

No risk to explore: Our initial savings analysis is complimentary and carries no obligation. We want you to have the numbers before you decide anything.

Patient or caregiver inquiry
Our licensed pharmacist team responds to all patient inquiries within 24–48 hours. Please note that our pharmacists are based in Canada and can answer questions about your medication, side effects, and how to place your order.

A valid prescription from a licensed U.S. physician is required for all orders. Our pharmacists can answer medication questions but cannot provide medical advice — please consult your physician for clinical guidance.

Message received.

Our pharmacist team will respond within 24–48 hours. For urgent questions, email us directly at info@coldrxmeds.com.

Good to know before you reach out
Patients are welcome here.
ColdRxMeds primarily serves B2B partners — TPAs, cost containment firms, and self-insured employers. However, we are open to individual patient orders. Here is what you should know.
You need a valid prescription A prescription from a licensed U.S. physician is required for every order — no exceptions.
Brand-name medications only We supply the original brand-name medication from the same manufacturer — not compounded alternatives.
Cold chain from pharmacy to your door All temperature-sensitive medications ship in validated cold chain packaging to maintain 2°–8°C throughout transit.
Sourced from Canada only Licensed Canadian pharmacies with dispensing records and pharmacist credentials on every order.
Email us directly info@coldrxmeds.com

Prefer to reach out directly?

Email us at any time. We respond to every inquiry within one business day — no auto-replies, no chatbots.

✉  info@coldrxmeds.com
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