Legal
Privacy Policy
We respect your privacy and understand that the personal and medical information you share with us requires careful, responsible handling. This policy explains what we collect, how we use it, and your rights.
Effective date: May 2026 |
Applies to: coldrxmeds.com and all associated services
1
Scope of This Policy
This Privacy Policy applies to information collected by ColdRxMeds through our website, order processing systems, and communications.
2
Information We Collect
| Category | Information collected | Why we collect it |
|---|---|---|
| Identity | Full name, date of birth, sex, age | Identity verification and prescription processing |
| Contact | Email address, phone number, address | Order delivery and communication |
| Medical | Prescription and medical information | Pharmacist review and safe dispensing |
We do not collect more than we need.
We do not store payment card information directly.
3
How We Use Your Information
- Processing and fulfilling your prescription orders
- Verifying your identity and prescriptions
- Communicating delivery and order updates
- Performing pharmacist safety checks
4
When We Share Your Information
| Circumstance | Who receives it | What is shared |
|---|---|---|
| Order fulfillment | Licensed pharmacies | Prescription and delivery details |
| Delivery | Shipping carriers | Name and delivery address |
| Payment processing | Secure payment processors | Payment information required for transactions |
5
How We Protect Your Information
- Secured systems with restricted access
- Encrypted communication channels
- Confidentiality obligations for staff and partners
6
How Long We Keep Your Information
We retain information only as long as necessary to comply with legal, healthcare, and pharmacy regulations.
7
Your Rights & Choices
Right to access
You may request a copy of your information.
Right to correction
You may request corrections to inaccurate information.
Right to deletion
You may request deletion where legally permitted.
Right to withdraw consent
You may withdraw consent at any time.
8
Contact Us
Privacy inquiries & data requests
Email us directly for assistance.